What We Provide
City of Vacaville Migrates Asset Management System from Single- to Multi-Tenant Cloud Hosting, Realizes Improved Service, Support, and Speed
FEBRUARY 7, 2023
TruePoint Solutions, provider of industry-leading professional services for local governments, has announced the successful migration of the Infor Public Sector (IPS) asset management solution to Infor’s multi-tenant cloud environment at the City of Vacaville, CA. The migration to the multi-tenant cloud environment ensures the City benefits from the highest available uptime and reliability of the asset management system and its full range of functionality.
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City of Beaverton, Oregon Adopts Advanced Technology to Improve Service to Community
JANUARY 19, 2023
TruePoint Solutions, leading provider of professional services for public agencies, today announced the successful implementation of the Infor Public Sector (IPS) permitting solution and Infor’s Rhythm for Civics customer portal hosted in Infor’s multi-tenant cloud environment at the City of Beaverton, Oregon. The go-live represents completion of the first of a two-phase initiative to modernize city operations and improve its community’s experience. The new solutions have been implemented for the city’s Buildings Department and are in place to create efficiencies for staff and the community alike.
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TruePoint Solutions and Clariti Partner to Broaden Options for Public Agencies
JANUARY 12, 2023
TruePoint Solutions, leading provider of professional services for public agencies, today announced that it has entered into a partnership agreement with Clariti, provider of permitting and licensing software for state and local governments. The partnership creates more options for agencies seeking to improve their permitting and/or licensing operations with a state-of-the-art, modern solution.
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Prominent Public Agency Leader, Paul Carrano, Joins TruePoint Solutions in Senior Level Technical Role
SEPTEMBER 1, 2022
TruePoint Solutions, leading provider of information technology solutions for local government agencies, today announced that Paul Carrano has joined the organization as a Senior Implementation Consultant, working primarily with TruePoint’s Infor Public Sector Services Division. He comes to this role with over 30 years of experience at Stafford County, VA, where he served as the Application Systems Manager.
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TruePoint Solutions and InvoiceCloud Create Expanded Options for Utility Billing Market
AUGUST 16, 2022
TruePoint Solutions and InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services today announced that they have entered into an alliance agreement. The alliance supports TruePoint’s strategy to provide its customers with a high degree of flexibility and efficiency in its software solutions, TrueBill and TrueAIM. InvoiceCloud offers a new model for utility and agricultural irrigation billing agencies to manage payments from their customers.
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Nationally Recognized Expert, Dr. Jordon Shaw, Joins TruePoint Solutions to Enhance Public Agencies’ Experience
AUGUST 1, 2022
TruePoint Solutions has announced that Dr. Jordon Shaw, D.B.A, has joined the organization. Dr. Shaw will assume a senior-level role at the technology company providing strategic guidance to customers regarding their needs, implementations, data migrations, and outcomes. As a renowned speaker, he will also represent TruePoint Solutions in speaking engagements at a variety of industry conferences, to share his insight into best practices, trends, and innovative strategies for successful projects.
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Stafford County, VA Goes Live with DigEplan™ and Infor Rhythm for Civics to Centralize Projects and Improve Customer Experience
JULY 12, 2022
TruePoint Solutions today announced the successful implementation of Avolve Software’s DigEplan™ for electronic plan review and Infor’s Rhythm for Civics customer portal at Stafford County, Virginia. DigEplan and Rhythm for Civics are seamlessly integrated together as well as with the County’s Infor Public Sector solution for permitting. Together they create an improved and streamlined experience for customers and staff, alike.
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TruePoint Solutions Adds New Functionality to Enhance Efficiency of Utility Billing and Agricultural Irrigation Management Solutions
JULY 5, 2022
TruePoint Solutions, developer and provider of leading edge utility billing and agricultural irrigation management solutions, announced that it has augmented the functionality in its products, TrueBill and TrueAIM. The additional advanced functionality supports the company’s commitment to provide its customers with the latest technology to optimize efficiency and maximize effectiveness.
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Middle Rio Grande Conservancy District Modernizes Billing and Customer Access with TrueBill and TrueCIP from TruePoint Solutions
JUNE 28, 2022
The Middle Rio Grande Conservancy District has gone live with TrueBill and TrueCIP from TruePoint Solutions. The move to TrueBill and TrueCIP is a significant component of the District's larger initiative to modernize and improve efficiency of the District’s overall irrigation management and billing processes.
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City of Arcadia Goes Live with TruePoint Solutions Leading-edge Utility Billing Solution and Customer Information Portal
JUNE 21, 2022
TruePoint Solutions has announced the successful implementation of its TrueBill Utility Billing Software and TrueCIP Customer Information Portal at the City of Arcadia, California. The City has also procured TruePoint Solutions’ TrueVCP Vendor-Contractor Portal module to improve and streamline the backflow testing process. The TruePoint Solutions offerings equip the City to perform its billing activities with a dependable, well-supported, cloud-hosted solution, and create an improved experience for staff and customers.
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TruePoint Solutions and Velosimo Partner to Augment Offerings to Government Market
JUNE 1, 2022
TruePoint Solutions, developer and provider of leading-edge utility billing solutions and professional services for local government, today announced that it has entered into a partnership agreement with Velosimo, developer of no-code, bi-directional connectors to integrate solutions for government agencies.
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Brazos River Authority Goes Live with TrueBill™ Utility Billing Solution to Enhance Operations and Improve Efficiency
MAY 22, 2022
TruePoint Solutions™ today announced the successful implementation of its TrueBill™ Utility Billing solution at the Brazos River Authority (BRA). BRA opted for the cloud-based solution to improve and simplify its billing operations and enhance its efficiency.
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Evanston, Illinois Transitions to Cloud-based Utility Billing with TrueBill from TruePoint Solutions
The City of Evanston, Illinois has gone live with TrueBill Utility Billing solution from TruePoint Solutions. The City selected TrueBill, hosted in the Amazon Web Services (AWS) cloud environment to manage its water, sewer, and sanitation customer service and billing.
TrueBill has automated an array of functions, creating greater efficiency at every level. In addition to its expanded automation, it also allows for a high degree of transparency to give staff easy visibility into all areas within its water, sewer, and refuse services.
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Redwood City, Calif. Improves Billing and Metering Processes with Leading-edge Utility Billing Solution
TruePoint Solutions™, developer and provider of leading-edge utility billing solutions and professional services for local government, announced the successful implementation of TrueBill, at the City of Redwood City, California. The browser-based solution simplifies and streamlines multiple processes for the City, boosting efficiency.
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TruePoint 2021 User Group – Reno, Nevada - October 25-27
The TruePoint Solutions 2021 User Group is scheduled for October 25-27 in Reno, Nevada. Attendees will hear about the many exciting changes and new features added to the product over the last three years and we are looking forward to sharing these and much more with you.
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TruePoint Solutions is Now an Approved NCPA Vendor
NCPA members can save time and money on utility billing solutions
MARCH 10, 2021
TruePoint Solutions' status as an approved NCPA vendor allows member organizations to procure its utility billing solutions directly through the NCPA cooperative. NCPA utilizes state of the art procurement resources and solutions that result in cooperative purchasing contracts that ensure all public agencies are receiving products and services of the highest quality at the lowest prices.
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Redwood City California - TruePoint Solutions’ TrueBill Utility Billing & CIS Solution
Providing customers with a cutting-edge solution for Utility Billing
JUNE 25, 2019
The City of Redwood City, California has selected TruePoint Solutions' TrueBill and its associated Customer Management, Utility Billing, Service Orders, Meter Management, and Backflow Compliance modules to replace its existing customer information system. TrueBill will enable the City to streamline its utility billing and customer service operations and provide user-friendly process wizards, enhanced data management tools, and custom workflow engines in a fully configurable software environment.
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TruePoint Solutions’ TrueBill Utility Billing System is Ahead of the Curve for State Mandated Water Conservation
Providing SB 606 and AB 1668 Compliant Water Utility Billing and CIS Software to their Entire Customer Base
JUNE 11, 2018
TruePoint Solutions, a leading Water Utility Billing software provider, announced today that they are in full compliance with California’s recently signed SB 606 and AB 1668. Through its drought-wise initiative, the TruePoint Solutions TrueBill Utility Billing system offers a series of tools to help facilitate drought management efforts.
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TruePoint Solutions Completes Integration of the ONLINE Utility Exchange
Providing Customers with a Cutting-Edge Risk Assessment Tool for Bad-Debt Prevention
ONLINE Information Services, Inc. announced today the successful integration of its premier bad-debt elimination tool, the ONLINE Utility Exchange, with TruePoint Solutions’ TrueBill platform. This integration will allow TrueBill users to eliminate bad debt during the application process and recover delinquent accounts with ONLINE’s industry-leading collection services.
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TruePoint 2018 User Group – Reno, Nevada - October 23-24
The TruePoint Solutions User Group Conference is scheduled for October 23-24, 2018 in Reno, NV. You won't want to miss this event to hear about all the latest features in our leading-edge products.
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Sixth Annual Irrigation Leader Operations and Management Workshop, Jan 31 – Feb 1, 2018, Phoenix, AZ
Stop by the Sixth Annual Irrigation Leader Operations and Management Workshop and speak with key TruePoint team members. The workshop provides an excellent opportunity for general managers and directors of irrigation districts and water agencies to discuss ideas and exchange information and learn more about the topics that matter most to them.
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Mid-Pacific Region Water Users' Conference, Jan 17–19, 2018 Reno, NV
Come talk with us at the Mid-Pacific Region Water Users' Conference and Exhibition on January 17-19, 2018 at the El Dorado Hotel and Casino in Reno, NV. This annual conference is attended by Managers, Directors, O&M Personnel, Consultants, and Government Agency Representatives from districts served by the U.S. Bureau of Reclamation facilities in California, Nevada, and Oregon.
For more information http://www.waterusersconference.com/index.html
Four States Irrigation Council 65th Annual Meeting, Jan 13 – Jan 15, 2018, Ft. Collins, CO
Please come out to meet and talk with TruePoint team members at the Four States Irrigation Council Annual Meeting on January 10-15 at the Hilton in Ft Collins, CO.
The Four States Irrigation Council serves as a forum for irrigators to exchange ideas and information, to discuss specific irrigation-related problems, and to learn if solutions to those problems have been explored by other members. The member states are Colorado, Kansas, Nebraska and Wyoming.
For conference information www.4-states-irrigation.org
TruePoint at the CRWUA (Las Vegas, NV) 2017 Annual Conference, Dec 13 – Dec 15, 2017
Meet and talk with key TruePoint team members at CRWUA (Colorado River Water Users Association) Conference and Exhibition on December 13 through December 15. Conference to be held at Caesars Palace in Las Vegas, NV.
This year's conference will feature a multitude of informative speakers, panel discussions, and other meetings of interest to Colorado River water users. The conference is a significant meeting for key decision makers from the Colorado River Basin states.
Approximately 1,000 water leaders, policy makers, and consultants attend the conference each year, so this is an event you will not want to miss.
For conference information: http://www.cvent.com/events/2017-crwua-annual-conference/event-summary-142ca730ef4b4427abde28b2d9aea202.aspx
Washington State Water Resources Assoc. Conference, Dec 06 – Dec 08, 2017, Spokane, WA
Please come out to meet and talk to key TruePoint team members at WSWRA’s (Washington State Water Resource Association) Conference on December 06 through December 08 in Spokane, WA. Conference to be held at the Downtown Historic Davenport Hotel.
The conference program will focus on issues of politics, science and law that impact irrigation district water resources. Unlike water resources, there is no shortage of issues that impact irrigation district operations either on a daily basis or with the threat of significant impacts in the future. We will cover national politics, regional politics, Columbia River treaty, getting salmon beyond grand Coulee dam, "the culverts case", "the Hirst case", water quality issues and some truly great speakers.
TruePoint to Attend the ACWA Fall Conference, Nov 28 – Dec 1, Anaheim, CA
Be sure to come and meet key TruePoint team members in booth 411 at ACWA’s (Association of California Water Agencies) Fall Conference and Exhibition on November 28 through December 1 in Anaheim, CA. A map of the Exhibit Hall is available for you to reference HERE.
Uncompahgre Water Users Association, CO Selects TruePoint Solutions
The Uncompahgre Project, operated by the Uncompahgre Valley Water Users Association (UVWUA), has selected TrueBill, TrueAIM, and field solution, TrueCanal to meet its water accounting and billing needs, improve water deliveries, data entry, operation efficiencies, customer service, and electronic transfer of information from the field to the office.
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Palmdale Water District, Calif. to Implement TruePoint Solutions TrueBill Utility Billing System
TruePoint Solutions has been selected to implement the TrueBill Utility Billing solution as a browser-based system at the Palmdale Water District. The District selected TrueBill to provide a full range of CIS functionality, using state-of-the-art technology that will provide the ability to plan, control, and account for the District's business activities and resources.
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Cityworks and TruePoint Utility Billing Integrate to Streamline Processes at Laurens County Water
The Laurens County Water and Sewer Commission, a long-time Cityworks customer, selected TruePoint Solutions' TrueBill product as its new CIS/Utility Billing solution to manage its water and sewer customer billing needs. The decision was made, in part, for TruePoint’s long-standing relationship as a Cityworks partner, as well as its unique ability to natively integrate with Cityworks without the need for custom third-party middleware.
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The Ho-Chunk Indian Nation, WI Selects TruePoint Solutions' TrueBill Utiliyty Billing System
The Ho-Chunk Nation has selected TruePoint Solutions to implement its TrueBill Utility Billing solution. In addition to providing complete utility billing automation as a best-of-class strategy of an ERP solution, TruePoint will also provide seamless integration to the Infor (Lawson) financial suite of applications.
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TruePoint Solutions Awarded California Multiple Award Schedule Contract
TruePoint Solutions has been awarded a California Multiple Award Schedule (CMAS) contract. A CMAS contract offers a wide variety of commodities, foremost for TruePoint will be information technology services. This will help us to offer these services to various Agencies at prices determined by the State of California to be fair, reasonable and competitive.
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Sacramento Suburban Water District Goes Live on TruePoint Solutions TrueBill Utility Billing and TrueCIP Customer Portal Applications
The Sacramento Suburban Water District has gone live with TrueBill and True CIP, which seamlessly integrate with the District's other enterprise systems. The TruePoint Solutions allow for streamlined processes and greater efficiency.
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City of Horseshoe Bay, Texas Selects TruePoint Solutions TrueBill Utility Billing System
TruePoint will implement TrueBill which will handle all aspects of utility billing, customer account management, service orders, accounts receivable, collections management, central cash management, customer web Pportal and ad-hoc report generation. TruePoint will also provide seamless integration with the existing general Lledger, hand-held readers and the City’s existing implementation of Cityworks Asset Management system to provide extended field inventory and work order functionality.
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Kennewick Irrigation District Selects TruePoint Solutions
The Kennewick Irrigation District, Washington has selected , TrueAIM, and TrueCIP applications by TruePoint Solutions to manage over 22,000 Residential and Agricultural billing customers.
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San Jacinto River Authority, TX selects TruePoint Solutions “TrueBill” Utility Billing System
TruePoint Solutions will implement its TrueBill, browser-based Utility Billing system which will manage water operations for SJRA’s four major divisions.
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Solano Irrigation District, California selects TruePoint Solutions&trade TrueBill and TrueAIM Applications
TruePoint Solutions has been selected to provide and implement its TrueBill and TrueAIM products to modernize the District's operations. TrueBill will improve processes for all aspects of utility billing, customer account management, service orders, accounts receivable, collections management, conservation management, and more. TrueAIM will enable staff to more effectively take water orders, monitor consumption, and effectively exhange data between the field and office.
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South San Joaquin Irrigation District, California to Implement TrueBill and TrueCIP from TruePoint Solutions
The South San Joaquin Irrigation District (SSJID), located in Manteca, CA. has contracted with TruePoint Solutions to implement TrueBill and TrueCIP software applications. TrueBill is a full-featured customer billing and revenue management system which will provide the District with increased operational control and efficiency while delivering their customers a much higher level of service. TrueCIP is an on-line customer portal which will provide SSJID customers the ability to place on-line water orders, view real-time account status, make account changes and view account information 24/7.
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City of Rochester Hills, MI to Implement TruePoint Solutions' TrueBill Utility Billing System
The City of Rochester Hills has selected TruePoint Solutions to implement its TrueBill Utility Billing system and TrueCIP Customer online portal.
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