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City of Glendale, Arizona Commits to Leading Edge Permitting Solution to Enhance Applicant and Community Experience

Glendale Selects TruePoint Solutions to Implement Clariti's Community Development Software

LOOMIS, Calif.and DOVER, Del.—February 28, 2024: TruePoint Solutions, leading provider of government-focused professional services, permitting and licensing, and CIS/utility billing and irrigation management solutions, and Clariti Software, a trusted provider of flexible permitting and licensing solutions for government, today announced that the City of Glendale, AZ has selected TruePoint Solutions to implement Clariti's Community Development Platform.

For over 15 years, Glendale has been operating with a legacy permitting system and multiple disjointed solutions, which resulted in challenges around reporting and data management. The adoption of the Clariti solution supports the city’s objective to upgrade to a cloud-hosted solution for its permit issuance and associated fee collections with a robust, state-of-the-art solution that can be used to streamline permit issuance processes and associated fee collections, improve transparency and tracking across multiple departments, and scale to accommodate future growth.

“The City of Glendale has bold goals for growth and development and was looking for a technology partner with a community development solution that could keep pace with its data management and process needs,” said Clariti Co-CEO Cyrus Symoom. “We are thrilled the city selected Clariti to modernize their community development processes, and we look forward to working with TruePoint to help the city deliver an exceptional experience for residents and staff.”

The City of Glendale has experienced first-hand the quality of the services it will receive in selecting TruePoint Solutions as the systems integrator for the project. The founders and senior management team at TruePoint had worked with the city and the city’s (now) legacy system provider. TruePoint has a history and understanding of the needs and business objectives the City of Glendale wants to achieve. The city has entrusted TruePoint with the confidence and assurance that the company understands the importance of this initiative for their organization and their citizens.

“Forward-thinking agencies such as the City of Glendale are increasingly recognizing the myriad of benefits they can realize with the right technology solutions, configured and implemented to meet their specific business needs,” states Ernie Phillips, Public Sector Team Manager at TruePoint Solutions. “The selection of the Clariti Software solution will result in vastly improved efficiency and productivity, which is a key factor in serving its community at its best level.”

About the City of Glendale, AZ
The City of Glendale is a vibrant and welcoming metropolitan city with extraordinary opportunities for everyone to prosper, connect, and experience all that is remarkable about its community. Incorporated in 1910, Glendale is home to both historic attractions like Sahuaro Ranch Park and state of the art entertainment facilities like State Farm Stadium the home of the NFL’s Arizona Cardinals and the 2008, 2015, and 2023 Super Bowls. Glendale has over 250,000 residents and nearly 2000 employees working together to make the City the community of choice for those looking to live, work, or play in metropolitan Phoenix. Learn more at www.glendaleaz.com.

About Clariti
Clariti Software serves state and local governments of all sizes and is the fastest-growing community development, permitting and licensing software company in North America. Currently, one in three people in the U.S. benefit from Clariti solutions. The software is built as an alternative to code-heavy, non-configurable systems that create technology barriers for governments to meet their community’s evolving needs. In 2024, Clariti was named to the GovTech 100 List for the third consecutive year. To learn more about Clariti Software and its solutions, please visit https://www.claritisoftware.com.

About TruePoint Solutions
TruePoint Solutions is a California-based software and services company, focused exclusively on information technology solutions for local government agencies, water companies, and special districts. The TruePoint Solutions team holds decades of work experience with local government, designing, building, implementing, and supporting complex government applications. This depth of experience has given the TruePoint team keen insight into the needs of the industry. TruePoint Solutions products are fully browser-based and utilize the Microsoft .Net framework. TruePoint is a Microsoft partner and an Esri development partner. Learn more at www.truepointsolutions.com.

Media Contact
Juli Rose
TruePoint Solutions
(916) 259-1293