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TruePoint Solutions Press Release



Kennewick Irrigation District, Washington Selects TruePoint Solutions™

Kennewick Irrigation District (KID), Washington has selected TruePoint Solutions™ TrueBill™ and TrueAIM™ and TrueCIP applications to manage over 22,000 residential and agricultural billing customers.

The KID was organized 94 years ago under Washington State law. It took 40 years to get from "organized" to "funded" and "built." For the last 54 years the KID has provided water to agricultural and residential customers within parts of Kennewick, Richland, West Richland and Benton County. The KID provides irrigation water to thousands of landowners for 20,201 acres.

Selecting the right system was critical

KID’s current system was outdated, inflexible and unable to meet the current and future requirements of the District. The TruePoint system will allow the District to streamline operations and increase efficiencies district-wide. TruePoint will also provide integration with the District’s financial and GIS systems. The District set out to find a billing system that was strong in overall water management, not just a traditional, rigid utility billing system. After a thorough evaluation process and interviewing existing clients, TruePoint Solutions was selected as the vendor of choice.

KID will implement TruePoint Solutions’ TrueBill, TrueCIP & TrueAIM products.

TruePoint will implement TrueBill which will handle all aspects of utility billing, customer account management, service orders, accounts receivable, collections management, central cash management, and ad-hoc report generation. TruePoint will provide integration with the existing KID general ledger.

TrueAIM will enable KID field based staff to more effectively take water orders, monitor consumption and effectively exchange data from the field back to the office for timely, more accurate billing of their agricultural irrigation customers.

TrueCIP (Customer Information Portal) is an online application that will give KID’s customers immediate access to current account status, place water orders, service orders, make payments (PCI Compliant) and view billing/payment history detail.

Additional add-on module:
TrueGIS is a web-based application which allows you to view, search and print map or GIS information.

About TruePoint Solutions
TTruePoint Solutions is a software and services company, solely focused on Information Technology Solutions for local government agencies, water companies and special districts. Many of the solutions that TruePoint staff has been involved with over the years are still successfully running in some of the largest cities and counties in the U.S. and abroad. Experience implementing solutions for water agencies in South Africa, England, Australia, New Zealand, Canada, and the US has given the TruePoint team an incredible perspective on the industry. TruePoint applications are browser-based and utilize the Microsoft .Net framework. TruePoint is a Microsoft partner and a member of the Microsoft Developer Network. Learn more at truepointsolutions.com