What We Provide

TruePoint Solutions Press Release



Modesto Irrigation District Enhances Payment Options with TruePoint Solutions and InvoiceCloud

Modesto Irrigation District Augments Payment Functionality to Modernize Operations and Improve Convenience for Customers

LOOMIS, Calif.—Nov. 7, 2023: TruePoint Solutions, leading provider of CIS/billing solutions for utilities, agriculture, and professional services for public agencies today announced that the Modesto Irrigation District has simplified and expanded payment options for its customers through the addition of InvoiceCloud, an EngageSmart (NYSE: ESMT) solution, integrated with its existing TrueBill agriculture irrigation billing solution.

With the addition of InvoiceCloud, Modesto’s customers now have more payment options and increased convenience. Prior to the addition of InvoiceCloud, customers were limited to payments by cash or check, which required a visit to the District office or sending payment through the mail. Customers can now access billing and payment information through TrueCIP, TruePoint’s customer portal, via a link directly to InvoiceCloud. The interface between TrueCIP and InvoiceCloud will not only provide increased convenience for customers but help the Modesto team better serve their constituents.

“TruePoint Solutions has managed and facilitated this project expertly and was fully available to us throughout the course of this endeavor,” states Jason Word, Irrigation Field Services Manager at the Modesto Irrigation District. “We’re excited to launch this expanded payment capability to our customers and know they will appreciate having additional ways to access and pay their bills.”

“Modesto Irrigation District has seen great success in driving e-adoption among its electric services customers, and our integration with TruePoint Solutions offers irrigation customers the same intuitive solution and convenient payment options,” said Paul Applegate, Vice President, Alliances and Business Development at InvoiceCloud. “Collaborating with organizations that share our dedication to simplifying our clients’ lives is essential, and we’re excited to continue helping the District save time for its team and its customers.”

MID has successfully used InvoiceCloud for its electric services for over two years yielding great customer satisfaction. As the District considered avenues available to modernize its irrigation operations, adopting InvoiceCloud was a simple decision as there is significant overlap between electric and irrigation customers. With the expanded solution, District staff will save additional time as more payments are received electronically and processed through InvoiceCloud.

Located in California’s agriculturally rich Central Valley that produces much of the produce for the entire country, the Modesto Irrigation District delivers an average of 230,000 acre-feet of water to its customer base of 2,300 accounts that are billed twice per year. The District also treats and delivers up to approximately 67,000 acre-feet of water to the City of Modesto for citizen consumption.

“We’re excited to assist the Modesto Irrigation District with facilitating advanced payment options with their TrueBill solution and InvoiceCloud,” states Don Hunsinger, Founding Member and Senior Product Manager at TruePoint Solutions. “TrueBill was developed to be flexible and to equip agencies to operate optimally while they provide excellent service to their customers. The addition of InvoiceCloud provides the District with modern, state-of-the-art options that will serve them and their customers well.”

About the Modesto Irrigation District
The Modesto Irrigation District, established in 1887, is a vertically integrated public utility located in California’s Central Valley. MID provides irrigation water to more than 2,300 agricultural accounts irrigating close to 60,000 acres and electricity to more than 131,000 residential, commercial and agricultural accounts in Modesto, Empire, Salida, Waterford and Mountain House as well as parts of Escalon, Oakdale, Ripon and Riverbank. MID also treats, delivers and wholesales up to approximately 67,000 acre-feet of drinking water per year to the City of Modesto. Learn more at www.mid.org

About TruePoint Solutions
TruePoint Solutions is a California-based software and services company, focused exclusively on information technology solutions for local government agencies, water companies, and special districts. The TruePoint Solutions team holds decades of work experience with local government, designing, building, implementing, and supporting complex government applications. This depth of experience has given the TruePoint team keen insight into the needs of the industry. TruePoint Solutions products are fully browser-based and utilize the Microsoft .Net framework. TruePoint is a Microsoft partner and an Esri development partner. Learn more at www.truepointsolutions.com.

Media Contact
Juli Rose
TruePoint Solutions
(916) 259-1293