About Us

 

Software, Services and Solutions for Local Government

TruePoint Solutions provides focused software solutions and services for water agencies, special districts, and local government agencies. Our commitment to hard work and integrity makes us the company you can trust to deliver the solutions you need.

Exceptional customer service is a business objective for our company. We will provide exemplary service and support in conjunction with our software solutions. We do this by taking the time to listen to our client’s needs and understand the business issues they face; then we can provide appropriate solutions to resolve their business issues in a manner that is supportable, maintainable, and affordable. We believe that IT solutions should last longer than the time it takes to implement them.

We know that providing superior customer support is the key component to our success. By building strong, dedicated partnerships with our customers, TruePoint can not only meet your agency’s business requirements, but we will strive to exceed your expectations. Our goal and objective is to have all of our business relationships produce quality reference accounts. That only happens by proving what you say and delivering exceptional service.

TruePoint brings a substantial amount of valuable industry experience to the table. Our management team averages 25 years of Public Sector IT experience designing, developing, implementing, and supporting complex government related applications and services. Our talented staff has an exceptional resume of substantial industry expertise to help your agency achieve success. We want to do more than just suggest or recommend a solution; we want to provide the products and services that become a cornerstone of the foundation of your information systems solutions.

 

 

Our products

 
"TruePoint hasa Utility Billing/CIS platform that can be integrated with other applications at the UI. Having the GIS, CMMS and CIS platforms available in a common ‘Web browser’ provides endless opportunities to integrate business processes across these platforms.”

Learn More About Our Products
 

 

TruePoint Management Team

 

 

 

Kent Johnson, Chief Executive Officer

Kent is a founding partner of TruePoint solutions with over 30 years of in-depth experience in the local government marketplace working exclusively within the public sector.  He has an extensive background in operational leadership centered on achieving profitable growth and a high ranking in today’s competitive software products and services arena. Kent has a demonstrated performance in managing worldwide sales and delivery while generating maximum revenue, increasing profits, and meeting the needs of shareholders, customers, and employees

 

 

Robert Strouse, Chief Technology Officer

Robert is a TruePoint partner with over 24 years of combined experience in government solutions, software development, and technology architectures. Robert has extensive and proven abilities in executive management, project management, systems analysis, systems design, team building, and successful product development.

 

 

Keith Hobday, Partner, Implementation Director

Keith is a founding partner at TruePoint with over 29 years of combined experience in government solutions, professional services and technology. Keith has extensive and proven abilities in, executive management, project management, systems analysis, systems design, team building and successful implementations.

 

 

 

 

Don Hunsinger, Manager of Software Development & Customer Service

Don Hunsinger is a founding member of TruePoint Solutions established in 2004 and is currently responsible for managing the software development team and customer services team. He started his career in 1989 as a software developer in the government sector, developing solutions for field automation in the Asset and Work Management arena. Don was then tasked with leading the development of building permits, planning and licensing software system for local government. And then designed and led a team to develop a tax assessment system. Don spent 17 years at Infor (formerly Hansen Information Technologies), where he was the Manager of Software Engineering.  Don graduated from California State University in Sacramento with a BS in Computer Science.

 

Exceptional customer service

We provide exemplary service and support in conjunction with our software solutions. We do this by taking the time to listen to our clients' needs and understand the business issues they face. We believe that IT solutions should last longer than the time it takes to implement them.

“The TruePoint online payment portal was designed for quick set-up by the customer and makes bill payment online easy, secure and accurate.”

Kennewick Irrigation District

Customer Service